Returns & Refund Policy

Last Updated: March 31st, 2026

At Affadora, we are committed to delivering high-quality products and a worry-free shopping experience. If you are not completely satisfied with your purchase, we’re here to help.

30-Day Return Policy

You have 30 days from the date of delivery to request a return.

To be eligible for a return, your item must:

  • Be unused, unworn, and in the same condition you received it
  • Be in its original packaging
  • Include proof of purchase (order number or receipt)

How to Start a Return

  1. Email us at support@affadora.com with your order number
  2. Provide the reason for your return
  3. Our support team will respond within 24 hours with return instructions
  4. Ship your item back to the provided return address

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method
  • Please allow 3–7 business days for the refund to reflect in your account
  • You will receive a confirmation email once your refund has been issued

Return Shipping

  • If your item is defective, damaged, or incorrect, we will cover the return shipping cost
  • For all other returns, customers are responsible for return shipping fees

Non-Returnable Items

Certain items cannot be returned, including:

  • Personal care or hygiene products
  • Opened or used items
  • Final sale or clearance items

(Add specific product categories here if applicable.)

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

Include the following in your email:

  • Your order number
  • Photos of the item and packaging

We will resolve the issue promptly at no additional cost to you.

Exchanges

We do not offer direct exchanges at this time.

To get a different item, please return your original purchase and place a new order.

Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your credit card provider (processing times may vary)
  • If the issue persists, contact us at support@affadora.com

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: support@affadora.com
Response Time: Within 24 hours (Monday–Friday)

Our Commitment

Your satisfaction is important to us. We aim to make every purchase risk-free and straightforward. If something isn’t right, we will work quickly to make it right.